About Us

After we talked and discussed on every details of the order and then confirm the PI, we will go to arrange the production according to your TT copy.  It usually takes us 30-35 days to finish the order and make the delivery, but it also influenced by our other order situation like some hot products with longer time material preparing time. But in any way, we will try our best to short the production time to meet your demands, our sales people will surely inform you in time on the delivery time.

In the other way, we are also following our planning order process, which means we are not able to immediately insert your order before others, thus to compete in your sales season, you will need to consider our delivery period, shipping period and your local customs clearance time to make some extra stock before the sales seasons coming, this will help you to respond your final users very fast.

Nearly all products ordered from us are shipped via Express, air shipment or sea shipment unless otherwise requested. All external shipping expenses are the responsibility of the customer and should be considered when calculating the cost of your order. International customers are responsible for all customs duties, fees and/or taxes applied in their home countries. Aozoom is not responsible for any customs duties,  fees or taxes imposed in your home country. Once your payment has been completed and any necessary verification has been done, please allow 10 business days for the estimated time of delivery from the shipment date by air, or even 30 days by Sea, all, these depends on where you are from and which way you choose too delivery your cargo, while we usually suggest to take sea shipment as this one is the most cost efficiency way to save your products cost and make you more profit and competitive in your local market. We will notify you via email the moment your item is shipped.